28 سبتمبر البريد الإلكتروني أو الهاتف أو الرسائل النصية - أيهما أفضل للتواصل مع العملاء؟

Customer Texting is in Demand

According to one study, 63% of respondents said they would switch to a company that offered text messaging to communicate. That’s not surprising when 92% say they expect to wait on hold five minutes or more before speaking to a human being.