11 10 月 Start the Journey to Excellence: Attend a Special “Baldrige 101” Workshop November 1

The need to improve your organization’s performance has perhaps never been greater: customers expect more, competent workers are scarce, and competition is intensifying in nearly all sectors and industries.  But – with the complexity of organizations – where does one start?  How do you know on which processes to focus?  And how to do you sustain the improvement over time?